Conflicts

Steps to Resolve Conflicts

To resolve conflicts, the administrator can do the following:

1.  From the Console tab, click Conflicts.
2.  Select a row and click the ellipsis menu. Two options are displayed:
3. Click Resolve to open a popup window. Here the admin can select whether the device data(update of 2nd user) or the server data(1st user update) must be retained. If the server data is retained, the updates done by the 2nd user is overridden and vice versa. Alternatively, the admin can also choose to retain some data from device and some data from the server. 
4. Click View to view the conflict details along with the generated hash value.